Firms in serviced offices may want to encourage communication skills26th July 2010

Bosses must encourage a communicative atmosphere among their employees in order to make small to medium-sized enterprises (SMEs) - including those in serviced offices – thrive, it has been suggested.

According to research published by Everything Everywhere, communication skills are the top key shared characteristics among the most successful businesses.

Martin Lyne, SME marketing director of the telecoms company, said: "Employers must ensure they create a culture which promotes positive communication."

He suggested business leaders need to put the necessary tools and processes in place - by using smart phones to access a range of communications channels, for example.

Those in serviced offices may also wish to consider other key characteristics identified as important for running a successful enterprise, such as being well connected, having a high online presence and being environmentally aware.

Recent research by Hiscox showed that almost one-in-three emerging businesses are set for expansion in 2010.

Over half of those questioned believe 2010 is a good year to start up a small company.

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